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William Holland School of Lapidary Arts

William Holland School Privacy Policy

Policy Highlights

The William Holland School of Lapidary Arts, owned and operated by William Holland Retreat, Inc., a non-profit corporation (referred to as William Holland, we, us), is committed to preserving traditional arts by offering lapidary and earth science classes to the widest range of students possible and by providing quality instructors, accommodations, and equipment at the lowest possible cost.

Our Privacy Policy informs you about the personal information we collect at the William Holland School of Lapidary Arts website, how we will use it, and your choices in determining its use.

Scope

This statement only applies to William Holland's privacy and information practices at www.lapidaryschool.org. Please note that said website includes links to other sites that are not subject to this Privacy Policy and may be governed by their own policies. This policy does not apply to information collected by William Holland in connection to the business operations of the school, such as data about suppliers, employees, or instructors. This policy also does not apply to information collected by William Holland offline.

Personal Information

You can visit our site without identifying yourself or volunteering personal information. William Holland collects personally identifying information from you as a student or visitor to our site when you provide that data voluntarily. Such data generally includes contact information, registration information, and other personal information needed to provide for your needs when you take classes at our school. You may also volunteer personal information when you contact us either directly online or using any contact forms provided on the William Holland School of Lapidary Arts Website.

William Holland may also use cookies or other web technologies to automatically gather certain non-personal information.

Learn more by reading the full Privacy Policy.

Use of Information

Whenever William Holland collects your personal information, we describe how we will use it. Such uses may include:

  • Registration for classes
  • Processing your transactions
  • Providing you with the expected class experience
  • Contacting you about products, services, events, news or surveying your views
  • Enhancing your experience while staying at our facilities
  • Improving your experience while visiting the website
  • Improving the overall experience of guests at our facilities
  • Improving our internal organization, procedures, and practices

We may share your personal information:

  • With instructors so they can contact you concerning classes
  • For legitimate law enforcement purposes
  • To protect and defend the rights and property of William Holland
  • With your fellow students in the form of a weekly contact list
  • With appropriate members of our staff

We will not:

  • Use your personal information for a different purpose, or contrary to any preferences that you indicate, without receiving your consent
  • Share personal information about you, such as your e-mail address, with unauthorized third parities without your consent

Learn more by reading the full Privacy Policy.

Your Choices

  • You may review, update, or correct your personal information and preferences
  • You may opt out of mailings, electronic mailings, phone contact, or other contacts from us as described in the full Privacy Policy
  • You may turn off cookies in your browser

Contact us to exercise your choices. Learn more by reading the full Privacy Policy.

Children's Privacy

William Holland does not knowingly collect any personally identifiable information from children. No part of the William Holland School of Lapidary Arts website is designed to attract children.

William Holland does collect personally identifiable information about children from an adult in cases where their sponsor is registering them for a class at the William Holland School of Lapidary Arts.

Learn more by reading the full Privacy Policy.

Important Information

  • William Holland believes that accountability includes effective resolutions to consumer issues. Please contact us with any concerns about our handling of your personal information.
  • We will occasionally update this Privacy Policy. We will revise the "last updated" date at the bottom of this statement.
  • We will notify you of any material changes either to this policy or to how William Holland uses your personal information by prominently posting a notice of such changes before we implement the change.

How to Contact Us

We value our relationship with you. To contact us with a question or comment, write to us using our contact form or at lapidary@windstream.net. You can also reach us via mail or telephone at:

William Holland Retreat, Inc.
PO Box 980
Young Harris, GA 30582-0980
(706) 379-2126

You may also visit us in person at:

William Holland School of Lapidary Arts
230 Lapidary Lane
Young Harris, GA 30582-0980

This Privacy Policy was last updated June 24 2010.

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William Holland Privacy Policy

Effective Date: 4/19/2010

Welcome to the William Holland School of Lapidary Arts website, owned and operated by William Holland Retreat, Inc., a non-profit corporation (referred to as William Holland, we, us). All Products and Services available through www.lapidaryschool.org are made available subject to this Privacy Policy.

Please note that this website contains links to other sites that may be subject to Privacy Policies that differ from this policy.

Introduction

William Holland values the "Rock Hound's Motto": "Each one teach one". As such, we maintain a teaching facility and staff centered on providing a quality atmosphere for our volunteer instructors to pass their knowledge along to the widest range of students possible. The William Holland School of Lapidary Arts website, found at www.lapidaryschool.org, (hereafter referred to as "the website") is a major part of this vision.

In order to allow us to effectively serve our students, we do need to collect certain personal information on the website. This Privacy Policy describes how William Holland collects and uses the personal information you provide on the website. It also describes the choices available to you regarding William Holland's use of your personal information and what steps you can take to access, change, or remove this information.

Should you have questions about this Privacy Policy, please send them to us by email using our contact form or at lapidary@windstream.net. You may reach us by mail or phone at:

William Holland Retreat, Inc.
PO Box 980
Young Harris, GA 30582-0980
(706) 379-2126

If you have technical difficulty using our website, please contact us using our contact form or write to us at lapidary@windstream.net.

If you would like locate us on a map, our physical address is:

William Holland School of Lapidary Arts
230 Lapidary Lane
Young Harris, GA 30582-0980

To return to our home page, click here.

Quick Links

Please note, these "quick links" are provided for your convenience and may not be comprehensive of the content of this Privacy Policy. The headings and "quick links" in this Privacy Policy shall not affect interpretation of this Policy.

The William Holland Privacy Policy contains detailed information about:

  1. What information do we collect? How do we collect this information?
  2. What organization is collecting the information?
  3. How do we use your information?
  4. With whom do we share your information?
  5. How can you access, edit, or remove your information?
  6. How can you opt-in? How can you opt-out?
  7. How do we keep your information secure against loss, misuse, or alteration?
  8. How do we protect the privacy of children?
  9. How and where is your information stored and processed?
  10. How do we provide notification of changes to this Privacy Policy?
  11. How can you contact us?

What information do we collect? How do we collect this information?

Because William Holland is committed to serving the widest range of students possible, we allow all visitors to access the website without providing any personally identifiable information beyond that needed to allow our servers to function (e.g. IP addresses or other online identifiers). This information will not be linked with your personally identifiable information. This information is often automatically logged by servers or sites and is an integral part of the function of the Internet.

William Holland does not currently use cookies to automatically collect or store information about visitors to our site, although we reserve the right to use cookies in order to enable new features and services on our site. Although certain planned features may not work correctly or may be unavailable if cookies are disabled, all visitors to our site may feel free to use their browser to turn off cookies.

In order to provide effective registration procedures for the William Holland School of Lapidary Arts, an online application has been provided on our site. This is the main place on the website that personally identifiable information is collected. In order to use this form you must volunteer your information. This information may include, but is not limited to:

  • Full names and nicknames
  • Ages
  • Gender
  • Mailing Address
  • Email Address
  • Phone numbers, fax numbers, emergency phone numbers
  • Personal details including certain information regarding education and skills, and lifestyle or personal tastes relevant to your class choices and stay at the school
  • Health/Medical data as needed to provide for your needs during your stay at our facility

As part of our physical admissions process, we may collect additional personal data, including financial data, however we do not collect such information through our website at this time. It is important to note that registration will often require the collection of personally identifiable information from you both online and offline. The offline data collection practices of William Holland cannot be wholly described in this document and are not governed by this policy. When combined with data collected online, personal data collected offline is usually treated as if it were governed by this policy.

We may also collect personal information that you volunteer to us when you email us directly or use any contact form which we provide on the website. This data will typically include an email address for use when addressing your request or concern. This may include information about your computer and browser if you are asking for technical assistance in connection with the website.

From time to time, William Holland may post surveys or ask for your opinion in another way on the website in order to get a feel for the views and preferences of our visitors. These surveys will collect information volunteered in answer to specific questions and may also include information about your computer or browser when needed to clarify or inform the answers to such surveys.

All information collected offline by William Holland falls outside the scope of this Privacy Policy.

We do not collect information about our applicants from any other source, such as public records or bodies or private organizations.

We do not collect personal data online in ways not indicated in this policy.

This policy does not govern information collected by William Holland in connection to the business operations of the school, such as data about suppliers, employees, or instructors. These categories of information may be governed by their own policies. For questions regarding collection practices and usage of these categories of information, please contact us.

What organization is collecting the information?

When you provide personally identifiable information on the website, that information is collected and maintained solely by William Holland. Be aware that the website contains links to third-party sites that do not fall into the scope of this Privacy Policy and may be governed by their own policies, terms and conditions. William Holland takes no responsibility for the actions, practices, policies, terms, or conditions of any third party.

How do we use your information?

Any personally identifiable information you share with William Holland is generally maintained and accessible only by William Holland and its staff. William Holland requests information from you for many reasons. These reasons include:

  • Registration for classes
  • Processing your transactions
  • Providing you with the expected class experience
  • Contacting you about products, services, events, news or surveying your views
  • Enhancing your experience while staying at our facilities
  • Improve your experience while visiting the website
  • Improve the overall experience of guests at our facilities
  • Improve our internal organization, procedures, and practices
It is important to note that the services we provide include both the collection of data online and offline. All personally identifiable data collected from you will be used for the purposes described here.

In order to provide these services, we may need to disclose your information to third parties from time to time. Our practices concerning this can be found below.

We will not use your personal information for a different purpose, or contrary to any preferences you indicate to us without first receiving your consent.

Because your privacy is important to us, we will not share your personal information, such as your e-mail address, with unauthorized third parties without your consent.

With whom do we share your information?

In order to provide you with classes and to provide for the operation of the William Holland School of Lapidary Arts, we must disclose personally identifiable information from time to time.

We share your personal information:

  • With instructors to enable them to contact you concerning their class
  • For legitimate law enforcement purposes
  • To protect and defend the rights and property of William Holland
  • With your fellow students in the form of a weekly contact list
  • With appropriate member of our facilities staff

We do not:

  • Share your information with State institutions or Authorities unless required by law or to protect and defend the rights and property of William Holland
  • Sale or otherwise disclose any PII to unauthorized third parties without first obtaining your consent

If you do not wish us to share your information in certain ways you have the ability to opt-out of such sharing or you may ask us to remove your information. The procedures for these actions are described below.

How can you access, edit, or remove your information?

If you would like to obtain access to the information we maintain about you, you will be provided a copy upon reasonable request. We strive to provide this information to you within one week, although we cannot control the actual effectiveness of certain methods of delivery. We may also require proof of your identity before honoring a request to view your personally identifiable information.

William Holland reserves the right to refuse to provide you with a copy of your personally identifiable information or to allow you to update, change or remove such information. If a request is denied, you will be given a reason for the refusal and given information allowing you to appeal such a refusal.

You may obtain access to, update, edit, or remove your personally identifiable information by contacting us through our contact form, via email at lapidary@windstream.net or via mail or telephone at:

William Holland Retreat, Inc.
PO Box 980
Young Harris, GA 30582-0980
(706) 379-2126

You may also make such a request in person by visiting our physical facilities located at:

William Holland School of Lapidary Arts
230 Lapidary Lane
Young Harris, GA 30582-0980

How can you opt-in? How can you opt-out?

As described above, contact information you provide to William Holland will generally be used to contact you concerning your classes or other requests. If you have signed up for a class your information will also be shared with instructors in order to allow them to contact you about classes.

When you use our application, you will automatically be added to a weekly list of contact information. This list is provided to all students and instructors during the week of your class in order to help our students and instructors stay in touch if they would like.

You will also automatically be added to our mailing list used to send class schedules for following years when you submit your application.

Certain non-personal information may be collected from you automatically when you visit our site, too. This information may be stored in the form of cookies inside your browser.

We may also provide other mailings, electronic mailings, or notifications in the future. When such services are offered, you will be provided with a specific method in order to opt-in to the service.

If you would like to opt-out of being included in the weekly list of contact information and/or the mailing list for catalogs, please contact us via our contact form, through email at lapidary@windstream.net or via mail or telephone at:

William Holland Retreat, Inc.
PO Box 980
Young Harris, GA 30582-0980
(706) 379-2126

You may also visit us in person at:

William Holland School of Lapidary Arts
230 Lapidary Lane
Young Harris, GA 30582-0980

Remember to state clearly which list you would like to be removed from. You may also contact us in order to specifically opt-out of being contacted through a specific means, (e.g. you do not want us to call you) or to completely remove your contact information from our records.

If you do not wish us to store information about you automatically in the form of cookies, you may turn off cookies in your browser, although this could cause certain features of the website not to work properly.

How do we keep your information secure against loss, misuse, or alteration?

William Holland is committed to keeping your information secure. In order to assure that your information is kept confidential we have implemented appropriate electronic and physical security measures, including but not limited to the use of anti-virus and anti-spyware software, firewalls, and secure physical filing mediums.

Your information will be stored electronically on a server in order to allow the use of sophisticated database software that provides support for the operations of William Holland. This software is written to provide a maximum level of security for all information and may use such security measures and password and directory protection, encryption, and user privilege manipulation in order to insure the security of your information.

All employees who handle personally identifiable information are versed in William Holland's procedures for keeping such information confidential. As such, we are voluntarily committed to a self-assessment procedure to ensure compliance with all of our information procedures and with this policy.

In order to protect your information from inadvertent loss or alteration, we strive to verify the identity of anyone requesting changes to their information and keep backup copies of all information. Such backups are kept under the same security as the primary copies of information.

William Holland believes that accountability includes effective resolutions to consumer issues. If you have questions, comments, or concerns about this Privacy Policy or about William Holland's information practices in general, please contact us via our contact form, through email at lapidary@windstream.net or via mail or telephone at:

William Holland Retreat, Inc.
PO Box 980
Young Harris, GA 30582-0980
(706) 379-2126

You may also visit us in person at:

William Holland School of Lapidary Arts
230 Lapidary Lane
Young Harris, GA 30582-0980

You may also wish to contact relevant State or Federal organizations such as the DMA's Committee on Ethical Business Practices at mgoldberger@the-dma.org, state or local chapters of the Better Business Bureau, state or local consumer protection office, or the Federal Trade Commission by phone at 202.FTC-HELP (202.382.4357) or electronically at http://www.ftc.gov/ftc/complaint.htm.

How do we protect the privacy of children?

William Holland does not knowingly collect any personally identifiable information from children. No part of the William Holland School of Lapidary Arts website is designed to attract children.

William Holland does, however, collect personally identifiable information about children from an adult in cases where their sponsor is registering them for a class at the William Holland School of Lapidary Arts. Such registrations are handled on a case-by-case basis in order to ensure that special care is taken with such information and that all applicable policies governing children at William Holland are followed.

Please contact us before applying if you are attempting to register a child for a class at William Holland School of Lapidary Arts.

If a parent or legal guardian would like to review their child's personally identifiable information, change it, or delete it, they should use the procedures described in the "How can you access, edit, or remove your information?" section.

How and where is your information stored and processed?

In order to administrate the operation of William Holland as a non-profit business entity and school, it is necessary to store your information in various ways both physical and electronic. These ways include the use of electronic database software located on a server and in physical storage mediums. Servers may or may not be located in the same geographic vicinity as William Holland itself and may be operated by third parties.

Our staff processes all information provided to William Holland, except for specific financial information such as credit card information. It may be requested that you provide such information to a third-party processors in order to facilitate such transactions. In such cases William Holland does not collect the information itself and keeps no record of the information provided. William Holland takes no responsibility for the practices or policies of such third parties.

For information on how we keep your information secure please see the "How do we keep your information secure against loss, misuse, or alteration?" section.

How do we provide notification of changes to this Privacy Policy?

It will be necessary for William Holland to update this policy as changes are made to the website. When this policy is updated, we will revise the "last updated" date at the bottom of this statement. We will also provide notification of an update by temporarily placing the word "updated" beside the Privacy Policy links on our site.

We will notify you of any material changes either to this policy or to how William Holland uses your personal information by prominently posting a notice of such changes at the top of this policy before we implement the change. Your continued use of the website and/or the services will be deemed an irrevocable acceptance of any such revisions.

How can you contact us?

We value our relationship with you. To contact us with a question or comment, write to us using our contact form or at lapidary@windstream.net. You can also reach us via mail or telephone at:

William Holland Retreat, Inc.
PO Box 980
Young Harris, GA 30582-0980
(706) 379-2126

You may also visit us in person at:

William Holland School of Lapidary Arts
230 Lapidary Lane
Young Harris, GA 30582-0980

This Privacy Policy was last updated June 24 2010.

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